Passionato: Download Site Launches

April 19, 2010, marked the launch of Passionato, a new destination for classical music connoisseurs on the Web, with an unprecedented catalogue of CD-quality downloads from major and independent labels. Visit Passionato at www.passionato.com.

Passionato is the Web's latest classical-music download site, its aim to thoroughly replicate a "corner record store" experience with a reach far beyond the corner. According to their press release, Passionato offers classical music lovers the largest available collection of CD-quality, DRM-free classical music downloads on the Web. With no subscription, no membership requirements, and nothing to sign-up for, Passionato provides a wide-ranging collection of recordings from major labels (including Deutsche Grammophon, Decca, Virgin, and EMI Classics) along with numerous independent labels (such as Naxos, Chandos, Telarc, and BIS).

Designed for classical music lovers, Passionato caters to the entire classical music enthusiast community by offering recordings in digital download form, free of digital rights management (DRM) software, transferable to any portable device, and burnable to CD. Downloads will be offered both as high quality 320kbps DRM-free MP3 files and in the CD-quality lossless FLAC format. The Passionato store will also offer an unprecedented level of recording information made up of original editorial content as well as reviews, profiles, and recording information provided by All Music Guide, Oxford University Press, Gramophone, BBC Music Magazine, the Penguin Guide, and Fanfare.  Of course, vitally important to making sure consumers find the artist and repertoire they are looking for from the vast number of recordings now available, Passionato offers the ability to search their extensive catalogue of recordings using multiple fields and intuitive search functionality.

Though the site offers music  in high quality 320-mbps MP3 format, the Passionato store is dedicated to offering customers the easiest and most effective way to experience lossless CD-quality FLAC files from the largest library of such files anywhere, in any genre of music. With unsurpassed sound quality, gapless play, and backwards compatibility (a FLAC file can be used to create an MP3 of any quality for any player), FLAC is the most versatile music format available. Passionato is supporting FLAC because it has become the most widely supported lossless audio codec. Passionato also believes that audiophiles can depend on FLAC for archival-quality digital storage because it is the only open-standards, lossless format unencumbered by patents, and FLAC has been implemented in a wide spectrum of open-source projects.

Opened in a soft-launch phase in February of this year, Passionato has found that FLAC has indeed proven to be the most popular format on the site, representing nearly two-thirds of total sales.  Passionato also offers a free player that can play MP3 and FLAC files. Created for Passionato by MediaMonkey, the Passionato Player can play files and arrange a library as well as sync up to devices like iPods and all mobile phones. All MP3 tracks purchased on the Passionato service can also be played and stored on popular music players such as iTunes (and iPod), Windows Media, and Real Player. FLAC files can be played on a variety of players, including the Passionato Player by MediaMonkey. For Mac users, Passionato has asked MacWorld writer Kirk McElhern to create a guide for downloading and converting FLAC files into the Apple Lossless format that can then be played on iTunes and transferred to Apple's music-playing devices, like iPods, iPhones, and iPads.

"Passionato is a classical boutique founded and run by the very audience it aims to serve," says Passionato founder James Glicker. "I wanted to have a place where I could access, search and organize CD-quality downloads of virtually any classical recording available, now about 40,000 and counting, in a way that provides complete information, a comprehensive catalogue, and intuitive search--basically everything the classical collector needs. I believe we have done just that. No other site can offer what Passionato can."

Passionato Partners with Gramophone
Passionato launches with a partnership with Gramophone magazine, one of the preeminent classical music brands. Passionato will be the sole downloading partner for Gramophone. This relationship includes Gramophone and Passionato linking to new and archival reviews on Gramophone.net, as well as reviews found in Gramophone magazine.  "Since our first edition in 1923, Gramophone has embraced every technological development that has brought classical music enthusiasts closer to the greatest performances," says Gramophone's Martin Cullingford. "The Internet is the natural extension of that – both through downloading, which offers more music than you could listen to in a lifetime at the click of a button, or by allowing Gramophone to reach an ever-wider audience through news, features, our forum and our digital archive. It's the music itself of course --the artists, the composers, the recordings--that always remains our central focus. Passionato.com--with more than 300,000 classical music tracks from the world's leading labels--draws all this together in a download shop designed for, and by, classical music enthusiasts, which is why we're very happy to be partnering with them." Visit Passionato at www.passionato.com

The People at Passionato
Passionato was founded by James Glicker, an American music industry legend who has worked in all aspects of the business in such  diverse posts as first President/CEO of the Baltimore Symphony Orchestra (where, among other accomplishments, he appointed Marin Alsop as Music Director); President of MusicNow (now part of Napster); and head of worldwide marketing at BMG Classics (now part of Sony Classics).

Rebecca Davis Public Relations
JJP

9 comments:

  1. Hello guys;
    I live in Egypt and when I log on to passionato every CD has nothing infront of it to click. I mean there is MP3 and flac infront of each CD with the word N/A infront of each with no price or anything to click except to listen to a track. If I click any other link like help or about us it gives me an error page. I don't know what to do. I wrote to them on facebook but no one answered me. I hope you can help me,

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  2. I live in the U.S. and I just revisited the site, which seems to be working fine. At least for me. Of the several dozen albums listed on the main page that I checked, only a few of them had N/A (not available) listed next to them. The rest were available for download via MP3 or FLAC. So I can't say what the problem may be in Egypt.

    However, the site does have an e-mail support department. You might want to contact them directly: support@passionato.com

    John

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  3. Passionato has problems with its download manager and isn't dealing with these. See http://www.gramophone.co.uk/forum/general-discussion/passionatocom-download-problems

    John Dudman

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  4. Thanks for the info, John. I'll pass it on to the record companies involved.

    John P.

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  5. Passionato has awful customer service. I purchased a FLAC download which is defective. I've emailed their support for it to be fixed or for a refund. Its been 4 days and no response at all (They promise a 72 hour response) It seems like no one works there. I'm out some money and have been forced to open a PayPal dispute. Its a shame, I would have loved for this service to work, but until their customer service actual responds to issues, everyone should avoid these guys.

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  6. Agreed about Passionato's lack of service. I've emailed them three times with no response - after over a month. I downloaded an opera but many of the tracks had the ends clipped off. Redownloading didn't fix the problem either.

    I too have been forced to open a PayPal case. As great as the website could have been, avoid Passionato until they are under new management.

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  7. 2 of my 3 purchases from Passionato had download problems. Their response is slow; I am still waiting for a response regarding my last purchase. They do not understand internet customer service.

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  8. If you have not noticed---the website is completely unavailable as of the time of this posting-- June 3, 2013. It suddenly dawned on me that regular Postal Mail catalogs from the company had stopped as well as regular promo emails. Is this company permanently out of business?

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  9. I only report on the news; I don't actually use the the site (or any other download site) myself. I see that Passionato's Web site now has a sign up saying "Our system is currently unavailable as we are in the process of upgrading services." Let's hope they get their act together soon, or they will be out of customers. --John

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John J. Puccio

John J. Puccio

About the Author

I've been listening to classical music most of my life, starting with the classical excerpts on The Big John and Sparkie radio show in the early Fifties and the purchase of my first classical recording, The 101 Strings Play the Classics, around 1956. In the late Sixties I began teaching high school English and Film Studies as well as becoming interested in hi-fi, my audio ambitions graduating me from a pair of AR-3 speakers to the Fulton J's recommended by The Stereophile's J. Gordon Holt. In the early Seventies, I began writing for a number of audio magazines, including Audio Excellence, Audio Forum, The Boston Audio Society Speaker, The American Record Guide, and from 1976 until 2008, The $ensible Sound, for which I served as Classical Music Editor. Today, I'm retired from teaching and using a pair of VMPS RM40s. In addition to writing the Classical Candor blog, I served as the Movie Review Editor for the Web site Movie Metropolis (moviemet.com, formerly DVDTOWN) from 1997-2013. Music and movies. Life couldn't be better.

Mission Statement

It is the goal of Classical Candor to promote the enjoyment of classical music. Other forms of music come and go--minuets, waltzes, ragtime, blues, jazz, bebop, country-western, rock-'n'-roll, heavy metal, rap, and the rest--but classical music has been around for hundreds of years and will continue to be around for hundreds more. It's no accident that every major city in the world has one or more symphony orchestras.

When I was young, I heard it said that only intellectuals could appreciate classical music, that it required dedicated concentration to appreciate. Nonsense. I'm no intellectual, and I've always loved classical music. Anyone who's ever seen and enjoyed Disney's Fantasia or a Looney Tunes cartoon playing Rossini's William Tell Overture or Liszt's Hungarian Rhapsody No. 2 can attest to the power and joy of classical music, and that's just about everybody.

So, if Classical Candor can expand one's awareness of classical music and bring more joy to one's life, more power to it. It's done its job.

Contact Information

Readers with polite, courteous, helpful letters may send them to pucciojj@gmail.com.

Readers with impolite, discourteous, bitchy, whining, complaining, nasty, mean-spirited, unhelpful letters may send them to pucciojj@recycle.bin.